Your customers relocate and as often as not forget to inform you of their new address.

If you do not intervene to update your files and prevent the negative consequences of relocations, your files will increasingly deteriorate daily. This is why regular processing procedures for relocations contained in your files are essential.

To do this, you just have to implement the solutions that La Poste SNA has developed using its almost comprehensive knowledge of changes of address.

At the time of a relocation, 80% of private individuals and 75% of companies contact La Poste to deal with forwarding their mail. They take out a definitive mail forwarding contract which is valid for 6 months.

La Poste therefore possesses their former and new address, which it records in its Relocations File for 3 sliding years for private individuals and for 2 sliding years for companies.

With LA POSTE SNA’s change-of-address services, you have at your disposal a complete range of products allowing you to implement :

• precautionary solutions : to tackle the natural deterioration of your files generated by relocations that are not communicated to the sender,
• corrective solutions : to clean your databases.

Therefore, you will be able to :

• lower the expense of your mail communications,
• reduce the cost of prospecting and winning back customers,
• improve the rental value of your databases.