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Striving for excellence
European Foundation for Quality Management
Quality is the key to customer satisfaction.
EFQM has developed an excellence model that sheds light on areas with room for improvement. The goal is to enhance conditions for customers and employees alike.
Efforts rewarded
La Poste, the international mail solution, is committed to excellence through the EFQM approach. The company achieved the first level of recognition on December 7, 2004.A shared goal: absolute quality
La Poste’s entire network has contributed to optimising the sales and production process.The next steps are designed to improve our services and boost your satisfaction.
