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International mail activities
Companies
Our values
La Poste, the international mail solution, is committed to quality
We do all we can to earn, deserve, and maintain your trust.Delivery times, customer service: striving for excellence
Customer service
Listening to our customers helps us meet their expectations and anticipate their needs.Striving for excellence
La Poste, the international mail solution, is committed to excellence through the European Foundation for Quality Management approach.Quality service
How is the quality of our services evaluated?Find out about the various studies and mechanisms we use.
Delivery times
The UNEX study, set up by the IPC (International Post Corporation), constantly assesses delivery times for international Priority mail. Each year, one million sample letters of various formats and types are analysed throughout Europe and North America, in both urban and rural areas.Satisfaction survey
Our daily endeavours to serve you better have paid off.Striving for excellence
La Poste, the international mail solution, is committed to excellence through the European Foundation for Quality Management approach.
