Quality of Service

Mission Statement

Our mission is to be a leading provider of outstanding international mail distribution solutions worldwide complimented by a range of added value services delivered by professional and highly motivated people.
These services will be competitively priced through innovation, superior customer service, high quality and achieving our business commitments.

 

Memberships



The Mail Distribution Accreditation Scheme (MDAS) is a quality standard, specifically developed to test the procedures and processes of international mail distribution. The scheme’s objective is to generate customer trust and confidence in the field of mail distribution – both international and domestic.
The MDAS customer satisfaction survey questions publishers on the services provided by MDAS-accredited mail consolidators and distributors.

 

The Mail Consolidators Association (MCA) is a membership organisation, and it acts as a forum for approved independent mail consolidators to share information, develop joint initiatives, and promote best practice, to the mutual benefit of members and their customers.