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Returns

International business mail and goods return service

“I need to maximise the responses to my marketing campaigns.”

“I want to include a reply card in my international mailshots.”

“I am looking for a way to increase my catalogue orders.”


Available to all international destinations, IBRS (International Business Reply Service) is ideal to increase the rate of return of your marketing campaigns.

Simple
IBRS enables recipients to respond to your messages without paying anything, by simply using a pre-franked envelope or card.
This service also means that you can very easily process your responses: the reply card is all you need.

Priority
All IBRS items are pre-franked with a Priority indicia, so that recipients get back to you as soon as possible.

Reliable
Because your reply cards and packets are pre-franked, the risk of undeliverable returns is reduced.

Cost-effective
Using IBRS, you pay for what you get: only the returned envelopes and reply cards are invoiced.

All types of shipments
Depending on the type of your shipments, you can choose from:

  • IBRS Classic: The perfect service to increase response to mailing campaigns, inquiries or returns for payments and goods without commercial value.
    IBRS Classic is only available for the return of machinable items.

  • IBRS Plus:A simple solution for the return of small packets containing commercial goods.
    IBRS Plus is only available for the return of non machinable items.

Personalised
If you request it, La Poste can personalise your envelopes or cards, by printing the logo of your company or any mention relating to your activity (products, games, events...).

Improved Image
Customers always appreciate these little extras and the customised personal touch that they create.

 
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